Supported billing actions
- • Monthly and yearly employer subscriptions
- • Seat top-ups for active subscriptions
- • Prorated upgrades during the current cycle
- • One-time desktop app access add-on where enabled
Payment Policies
These policies explain how subscriptions, add-ons, seats, invoices, and payment handling work in Origin, including payments processed through Razorpay.
Last updated: August 2026
1. Pricing Overview
Origin supports monthly and yearly employer subscriptions. Live plan pricing is tied to the billing configuration used by the product and may include add-ons such as prepaid employee seats and desktop app access. Origin is a digital SaaS service with no physical product shipping. The amount, currency, taxes, duration, and auto-renewal terms shown at checkout control the contract. GST, VAT, or other taxes are included or itemised as required by the country of supply. EU VAT / reverse charge may apply for EU business customers when a valid VAT ID is provided.
Starter: ₹499/month or ₹5,988/year
Growth: ₹999/month or ₹11,988/year
Extra seats: ₹150/month or ₹1,800/year per seat
2. Billing Rules
Restricted actions
- • Downgrades during an active billing cycle
- • Invoice downloads for unpaid transactions
- • Automatic refunds for every failed attempt
- • Manual billing changes without approval where protected actions apply
3. Payment Facts
Billing
Monthly / Yearly
Checkout currency
Shown before you pay (typically INR)
Gateway
Razorpay (and approved partners)
Failed, canceled, or unverified payments do not activate plan changes or protected add-ons until the payment state is finalized.
4. Refunds & Cancellations
Dedicated policies with clear timelines
Eligible refunds are typically reviewed in 2–3 business days and credited within 5–7 business days after approval. Cancellation stops future renewals; unused paid time in the current cycle is not automatically refunded.
5. Billing Support
For billing or payment questions, contact support@originhrms.com or +(91)-9160319012 with the invoice number, order ID, payment ID, or company details so the billing team can investigate quickly. Address: 11-13-759, Road No 3/d, Green Hills colony, Hyderabad - 500035, India.