Payment Policies

These policies explain how subscriptions, add-ons, seats, invoices, and payment handling work in Origin.

Last updated: April 2026

1. Pricing Overview

Origin supports monthly and yearly employer subscriptions. Live plan pricing is tied to the billing configuration used by the product and may include add-ons such as prepaid employee seats and desktop app access.

Starter: ₹499/month or ₹5,988/year
Growth: ₹999/month or ₹11,988/year
Extra seats: ₹150/month or ₹1,800/year per seat

2. Billing Rules

Supported billing actions
  • Monthly and yearly employer subscriptions
  • Seat top-ups for active subscriptions
  • Prorated upgrades during the current cycle
  • One-time desktop app access add-on where enabled
Restricted actions
  • Downgrades during an active billing cycle
  • Invoice downloads for unpaid transactions
  • Automatic refunds for every failed attempt
  • Manual billing changes without approval where protected actions apply

3. Payment Facts

Billing

Monthly / Yearly

Currency

INR

Desktop add-on

One-time paid access

Failed, canceled, or unverified payments do not activate plan changes or protected add-ons until the payment state is finalized.

4. Invoices, Taxes & Refunds

Invoices are tied to successful payments

Invoice downloads are available only for paid transactions. Applicable taxes, gateway outcomes, refunds, and support-approved billing actions are all reflected through the live billing records.

Paid-only invoicesSupport-reviewed exceptions

5. Billing Support

For billing or payment questions, contact support@originhrms.com with the invoice number, order ID, payment ID, or company details so the billing team can investigate quickly.