- • Monthly and yearly employer subscriptions
- • Seat top-ups for active subscriptions
- • Prorated upgrades during the current cycle
- • One-time desktop app access add-on where enabled
Payment Policies
These policies explain how subscriptions, add-ons, seats, invoices, and payment handling work in Origin.
1. Pricing Overview
Origin supports monthly and yearly employer subscriptions. Live plan pricing is tied to the billing configuration used by the product and may include add-ons such as prepaid employee seats and desktop app access.
2. Billing Rules
- • Downgrades during an active billing cycle
- • Invoice downloads for unpaid transactions
- • Automatic refunds for every failed attempt
- • Manual billing changes without approval where protected actions apply
3. Payment Facts
Billing
Monthly / Yearly
Currency
INR
Desktop add-on
One-time paid access
Failed, canceled, or unverified payments do not activate plan changes or protected add-ons until the payment state is finalized.
4. Invoices, Taxes & Refunds
Invoices are tied to successful payments
Invoice downloads are available only for paid transactions. Applicable taxes, gateway outcomes, refunds, and support-approved billing actions are all reflected through the live billing records.
5. Billing Support
For billing or payment questions, contact support@originhrms.com with the invoice number, order ID, payment ID, or company details so the billing team can investigate quickly.
