Terms & Conditions

Please read these terms carefully before using Origin across the web platform and our Android and iOS mobile applications.

Last updated: August 2026

1. Introduction

These Terms & Conditions govern access to and use of Origin worldwide, including the web platform and the Android and iOS mobile applications. By installing, accessing, or using Origin, you agree to comply with these terms. Mandatory consumer, privacy, and digital-services laws in your country cannot be waived and prevail if they conflict with a clause below.

Origin provides workforce management tools that may include employee administration, attendance, leave, payroll, tasks, chat, file sharing, and communication workflows. Some mobile features also rely on device permissions such as camera, document access, microphone, or calling-related capabilities.

1A. Trader identity and consumer protections

Origin / OriginHRMS is operated from India. Contact: support@originhrms.com, +(91)-9160319012, 11-13-759, Road No 3/d, Green Hills colony, Hyderabad - 500035, India. The same trader contact details are used for EU Digital Services Act display on the App Store where we distribute as a trader.

Origin is a B2B workplace HRMS. Organisation subscriptions are business contracts. If you are an EU / EEA or UK consumer using the Service wholly outside a trade or profession, you keep the 14-day distance-contract withdrawal right and other mandatory consumer protections, including digital-service conformity rules. Those rights cannot be waived. In other countries, equivalent local consumer law also prevails where it is mandatory.

2. Eligibility

You must be at least 18 years of age to create or administer an Origin account.

If you register on behalf of a company, you must have authority to bind that organization to these terms.

Information submitted during sign-up, onboarding, or employment workflows must be accurate and kept reasonably up to date.

3. Use of Services

Permitted Use

• Managing workforce operations such as attendance, leave, payroll, tasks, chat, and internal collaboration
• Using approved mobile device capabilities for attendance evidence, document sharing, and in-app communication
• Internal employer and employee use within a legitimate organizational environment
• Operational reporting, audit trails, and platform workflows supported by Origin

Prohibited Use

• Unauthorized access to employee, company, chat, task, or payroll data
• Misuse of microphone, file, camera, or communication features in violation of law or company policy
• Attempting to disrupt, reverse engineer, exploit, or bypass Origin security or billing controls
• Redistributing, sublicensing, or reselling access to Origin without written authorization

4. Mobile App Operation

Platforms

Web, Android, and iOS

Sessions

Secure sign-in with refresh flow

Communications

Chat, file sharing, and voice calling where enabled

5. Payments & Subscription

Paid Origin plans, seats, and digital add-ons are billed in INR according to the pricing shown at checkout and in your employer billing dashboard. Origin is a SaaS product; fees are for software access, not physical goods.

Online payments may be processed through authorized payment gateways such as Razorpay. By completing checkout, you authorize the selected payment method to be charged for the stated amount, taxes (if applicable), and any renewals you enable.

Non-payment, failed capture, chargeback abuse, or fraudulent activity may lead to restricted access. Refunds and cancellations are governed by our dedicated policies:

6. Data & Privacy

Security, sessions, and user responsibility

You are responsible for protecting account access on your devices and for using Origin's communication, attendance, and file features lawfully. Origin may suspend or revoke access for security abuse, unauthorized sharing, fraud, or misuse of workforce data.

Secure sessionsRole-based access

7. Governing Law

These terms are governed by the laws of India, without prejudice to mandatory rules of another country. Business customers agree to the courts of Hyderabad, Telangana, unless mandatory law says otherwise. EU / EEA / UK consumers also have the protection of the mandatory provisions of the law of their country of residence and may bring proceedings in those courts. EU consumers may use the European Commission ODR platform where it remains available. Nothing in these terms limits liability that cannot be limited by law (including death or personal injury caused by negligence, or fraud).